Privacy Policy
Introduction
KC Consulting Group Limited, doing business as "Beams" ("we", "us", or "our"), is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth services ("Services"). By using our Services, you consent to the data practices described in this policy.
Collection of Personal Information
We collect personal information that you voluntarily provide to us when registering for our Services, including but not limited to:
Identification Data: Name, date of birth, gender.
Contact Information: Email address, telephone number, mailing address.
Health Information: Medical history, current health conditions, treatment plans, diagnostic images, laboratory results.
Payment Information: Credit card details, billing address, insurance details.
Use of Personal Information
Your personal information is used to:
Provide, operate, and maintain our Services.
Improve, personalize, and expand our Services.
Understand and analyze how you use our Services.
Develop new products, services, features, and functionality.
Communicate with you, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
Process your transactions and payments.
Find and prevent fraud.
Disclosure of Personal Information
We may disclose your personal information to the following parties for the purposes described above:
Healthcare Providers: To facilitate your treatment and care.
Payment Processors: To process payments for our Services.
Third-Party Service Providers: To perform services on our behalf, such as data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements: If required by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, prevent fraud, or protect the safety of our users or the public.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
Your Rights
Under the PDPO, you have the right to:
Access your personal data held by us.
Request correction of any incorrect personal data.
Inquire about our policies and practices in relation to personal data and be informed of the kind of personal data held by us.
Changes to This Privacy Policy
We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contact Us
If you have any questions about this privacy policy or our practices regarding your personal information, please contact our Data Protection Officer at hello@joinbeams.com.